Interview #65: London, UK Assembly Chair Jennette Arnold, OBE (with podcast)

This podcast interview is available on iTunesStitcherPlayer FM, and right here:

Jennette Arnold is a Labour Party Assembly Member who has been chair for several terms. We discussed how London Assembly meetings are radically different from U.S. city council meetings–plus some juicy stories about former Mayor Boris Johnson.

Q: Madam Chair, I see you are an Officer of the Most Excellent Order of the British Empire. 

A: I am.

Q: So, “Most Excellent Order”…are you a knight?

A: [Laughs] Only an American would ask that question! Knights are men and the equivalent of a knight would be a baroness and I’m not that. I’m just straightforward Jennette Arnold, OBE.

Q: Gotcha. In the U.S., most city council meetings cover things like zoning, passing laws, and honoring groups in the community. What is the primary function of your assembly meetings?

A: Our governmental structures are very different. The main power that we have is whatever the mayor does, we have the power to call him in front of us so that he can give an account to Londoners through our questioning….Scrutiny is relevant, it’s informed, and you can bring it alive by using case study and evidence from Londoners.

Q: What do assembly members get out of the questioning and what does the mayor get out of it?

A: I think there is something about the political exchange that is adversarial. I’m sitting in the chair aways thinking, “is this member going too far?” That’s in terms of inappropriate language, going outside the mayoral remit, getting personal. My job is to always be monitoring and when I see a member has just about reached the line, to come in and remind that member he has now stepped over the line.

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London, UK Assembly Chair Jennette Arnold, OBE

Q: You had some tough questioning of previous Conservative Mayor Boris Johnson. But if a Conservative assembly member grilled your Labour Mayor, Sadiq Khan, and the crowd was cheering that member on, would you shut down that applause?

A: No, I wouldn’t. My job isn’t to stifle the feeling of the meeting. If you’re chairing a charged meeting, you have to be very careful in terms of the interventions. I don’t see it as my job to stop what I call that “energy,” which is a reflection of people’s feelings.

Q: Has a constituent ever come up to you after a meeting and said, “I saw what you did there and I like that you gave the mayor the business?”

A: I can refer you back to the applause in the chamber with the questioning I carried out of Boris Johnson. I remember a school closure. What this school was looking for was for their mayor to hear their case. A cross-section of the school came and I was speaking on their behalf. And I didn’t know that they brought a cake. [Johnson] was not listening. He was not making the proper responses for the young people.

Q: Hmm.

A: I said, “oh, come along. They brought a cake for you! Don’t be so mean!” Everybody laughed and he laughed and it took the heat out of the room. At the end of the meeting, I met the young people downstairs and he just happened to be passing. It was lovely to see the young people surrounded him and there was no getting away from them!


Follow Assembly Chair Jennette Arnold on Twitter: @JennetteArnold

Interview #64: Mobile, AL Council Member Levon Manzie (with podcast)

This podcast interview is available on iTunesStitcherPlayer FM, and right here:

Levon Manzie is a reverend by day who served on the school board and recently won his second term as the District 2 representative. He shares how he benefits from having prayer in the council meetings, plus his thoughts on rules and compassion. And be sure to listen to the audio–I give him some suggested catchphrases for District 2.

Q: Every Mobile city council meeting opens with a prayer. Whenever you give that prayer, how is it different from the prayer you write for Sunday morning?

A: To be honest, it isn’t that much different because I really don’t write it. When I’m called upon, I seek inspiration. At that moment before a council meeting, I wanted god to bless what we were voting on. What we were deliberating over touches the lives of [thousands of] individuals.

Q: Have you ever watched someone else give the prayer and thought, “oof, that’s a little heavy handed?”

A: That has not happened to my knowledge. The scheduler tries to have a variety of ministers offer the blessing. Now, there have been some I thought were too long!

Q: [Laughs] Would you ever begrudge someone who says, “this is a business meeting. I don’t think it’s appropriate to be praying.”

A: I wouldn’t begrudge someone. But for me, I think prayer is most appropriate. Just last week to the right of us, Hurricane Irma. To the left of us, Hurricane Harvey. So I’m not ashamed about being mindful that we’ve been blessed and it’s most appropriate to acknowledge that. Again, those are my personal views. I believe most persons would pray specific to the city of Mobile or a general prayer asking for guidance in a general sense.

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Mobile, AL Council Member Levon Manzie

Q: You were on the school board before this. Is the difference between school board meetings and council meetings like the difference between the minor leagues and the major leagues? Or between decaf coffee and a shot of espresso? How would you compare them?

A: I think decaf and espresso would probably be the best analogy. On the school board we dealt with one overarching theme, which was providing quality education. Everything was judged off of that standard. Every contract. Every appointment. Every vacancy. Here in the city, it’s not as single-focused.

Q: How would you describe council President Gina Gregory’s style at running meetings?

A: You know, she’s a veteran. She’s compassionate, sometimes allowing individuals to go over the alloted time so they can completely finish their thought. But she’s also orderly. And when people go off topic or when they abuse their time, she knows how to be strict.

Q: So you’re saying that compassion and rule-bending are just as important in some situations as being strict and treating everyone the same in every circumstance.

A: Well, one hundred percent. You have to be as compassionate or as strict as the person will allow you to be. If you’ve got somebody who is causing a ruckus in the meeting, there isn’t any room for compassion. But if you’ve got an individual who is impassioned about changes that are proposed for his or her community and they’re about 90 percent from finishing a complete thought and they’ve followed the rules, it’s incumbent upon you to judiciously allow some rule-bending. And I think she’s mastered that.


Follow Council Member Levon Manzie on Twitter: @lcmanzie06

Podcast in Review: 2016-2017

It’s a joyous week here at The Chronicles: our podcast is a year old! It seems like just yesterday that we were interviewing people about their city council meetings using a wax cylinder attached to my great-grandma’s phonograph.

For our regular listeners, it may come as no surprise that we have recorded

51 interviews

Of those guests,

67% were council members 👪

16% were mayors 👨‍⚖️

14% were municipal staff 💼

Geographically,

24% were from the Southeast ⛪️

20% were International 🚅

18% were from the Southwest 🌵

14% were from the Midwest 🌽

12% were from the Northeast 🗽
12% were from the Northwest 🌧️

And demographically, the guests were

51% male ♂️

 49% female ♀️

If this is the first you are hearing of the podcast, buddy have I got a hyperlink for you. Check out ALL of our episodes right here.

Editor’s picks

To celebrate the occasion, we have a special one-year recap episode with highlights from five interviews. That audio is available on iTunesStitcherPlayer FM, and right here:

The excerpts included are from these episodes:

  1. Interview #62: Jefferson City, MO Mayor Carrie Tergin [featuring International City Hall Selfie Day]
  2. Interview #52: Raleigh, NC Councilor Corey Branch [featuring presents]
  3. Interview #49 Johannesburg, ZA-GT Councilor Michael Sun [featuring singing and dancing]
  4. Interview #51: East Point, GA Council Member Alexander Gothard [featuring ejection]
  5. Interview #55: Idaho Falls, ID Mayor Rebecca Casper [featuring friendship]

Interview #63: Williamsburg, VA Council Member Benny Zhang (with podcast)

This podcast interview is available on iTunesStitcherPlayer FM, and right here:

Benny Zhang graduated from the College of William & Mary last year–then started as a city council member one month later! We talk about his unique first meeting and his pre-council meeting ritual.

Q: Your swearing-in meeting happened a little differently than those of most city council members. You’re packed into the old courthouse and the town crier yells, “god save the king!” What did you think of that?

A: Being a history buff, I think that was entirely cool. Being the first Asian-American elected to that office, I felt a little bit out of place given where my heritage came from.

Q: Being in Williamsburg for college for four years and walking through Colonial Williamsburg, did that make you feel out of place? Or was it just this moment where you thought, “this is too much pageantry for me?”

A: I think it was just that incident. You also have to see the picture: there is a golden mace [and] the reenactor talks about how, in certain southern states, that mace signifies that there’s a session for the government. But also they’d use it as a drinking cup! I was very tempted to drink from that mace with some beer.

Q: You got onto the city council one month after graduating from William & Mary. Were you concerned that becoming a city council member so soon would impact your chances of moving back to your parents’ basement?

A: [Laughs] Not necessarily. My family invested in a home in Williamsburg, which gave me the ability to campaign as, “I am a Williamsburg resident who pays local taxes, receives city services, who also HAPPENS to be a William & Mary student.” I guess technically in this house, I am living in my parents’ basement–

Q: Is that where you’re talking to me from?

A: Yeah, we’re talking from my home base!

Q: I love how millennial-centric this podcast will be!

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Williamsburg, VA Council Member Benny Zhang

Do you wish more students would show up at council meetings to rebut the complaints of residents?

A: Sure. Students comprise 43 percent of the city’s population. In public comment, it might seem totally one-sided. But not everyone that you wish was in the room are in the room.

Q: Was there any expectation that you would be the “students’ representative” on the council?

A: For me, definitely. I am that resident in Williamsburg and since I can empathize with other residents, I think they see me as more of a young professional.

Q: Have any of your friends who see you now in council meetings said, “Councilman Benny Zhang is different from the Benny Zhang we knew?”

A: Yeah, I think there is a degree of awe there. I will say, I have not changed my wallpaper on my iPhone–“never forget where you came from.” I’m just the same guy on that dais. I’m a little more serious because I have to. I got involved in city council [by] sitting in on meetings. I would go up the dais and say hi and bye to them. What I do now is I always arrive 30 minutes before a city council meeting and I go up to the audience before the meeting starts and try to shake everyone’s hand. That’s an interaction I wish I had when I was sitting in on council meetings.


Follow Council Member Benny Zhang on Twitter: @benming_zhang

Special Feature! “Best Thing, Worst Thing”

HUGE NEWS: this is our first international episode of the “Best Thing, Worst Thing” project! And the Canadians I talked to could not have been nicer: you’ll hear from senior citizens playing lawn bowling in the suburbs. You’ll sit on the sidewalk as a blues guitarist serenades us. And most climactic of all, you’ll observe a butter tart bake-off at a fancy hotel, listening to judges and pastry chefs alike. (I’ve been told that this is a HIGHLY Canadian thing to do.)

If you’ve never heard of the project before, check out the page here. When you are mentally prepared to discover who won the Great Canadian Butter Tart Battle, click to the City Council Chronicles podcast to download the latest episode. Or you can play it below.

Episode 11: Toronto, Ontario

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Toronto is the most populous city in Canada and one of the most multicultural places in the world. It was amalgamated in 1998 from several smaller cities and is crisscrossed by streetcars and subways–although those are often a target of Torontonians’ frustrations. We will learn about lawn bowling from a senior citizens’ league, sample the merchandise in a sex shop, and experience a play-by-play of the Great Canadian Butter Tart Battle. Along the way, we will hear from an immigrant, a city councilor, pastry chefs, a musician, and an educator.

Interview #62: Jefferson City, MO Mayor Carrie Tergin (with podcast)

This podcast interview is available on iTunesStitcherPlayer FM, and right here:

I talked to Carrie Tergin last year about her reputation for taking “selfies with the mayor.” But after this year’s International City Hall Selfie Day, I HAD to get her take on the 2017 artwork.

Q: A couple of weeks ago it was International City Hall Selfie Day and I’d like us to critique some of the city council selfies that people sent in. Let’s start with your image. What’s going on there?

A: This is Cardboard Carrie decked out in the eclipse glasses. Councilman [Rick] Mihalevich, who had to run the meeting in my absence, really got a workout and took several pictures. I’m very impressed with Rick and his form.

Q: Of the top 10 city council selfies, did you have a favorite one?

A: First of all, I loved every single one! This Columbia, South Carolina–the gentleman holding it up, he’s kind of got his mouth open. You can tell it might be his first selfie ever. It makes me think of maybe my dad if my dad were to take a selife! He really made an effort.

The second one would be Ocean City. That is, like, wow–Mr. Fuzzy Britches? How impressive! Why didn’t we think to bring Darco, the police dog?

I would say my top choice was Madison, Wisconsin. It almost looks like Maurice Cheeks is standing in the center of the world. He has literally put Madison at the center of the world and that would be my top pick.

Q: Maurice Cheeks’s selfie also has excellent product placement–he’s holding a City Hall Selfie Day sticker! But Mayor, if you came into a council meeting and noticed a big stain on the floor and the police chief told you, “that is from our horse that we brought here after hours and he pooped on the floor,” what would your reaction be?

A: I think I may frown on that just a little bit! I mean, hats off to our police officers, our firefighters, and honestly, that includes our police dog, Darco. It includes Mr. Fuzzy Britches the horse. That’s something else I liked about [International City Hall Selfie Day]: when you recognize those who keep our city safe.

Q: Carrie, I heard an anecdote at one of your council meetings that Jefferson City stopped making public commenters give their address because people were getting fan mail from prisoners who were watching. Is that true?

A: [Laughs] A couple of reasons: one is safety. When you’re at a council meeting giving your address, we do stream our meetings live. So, “oh, guess what? So-and-so who lives at XYZ? They’re not home right now!” You don’t want something to happen. And two: we welcome people whether you’re inside city limits or not.

Q: I saw that a Thomas Jefferson reenactor stopped by one of your meetings! How often does he come in?

A: In Jefferson City, we do celebrate as often as possible. The thought was, let’s have a birthday celebration for Thomas Jefferson and why not invite him to a council meeting?

Q: Do you think the next City Hall Selfie Day, you’ll get a picture with Thomas Jefferson?

A: He kind of photobombs a lot of my selfies because he’s on the city seal behind where the mayor sits!


Follow Mayor Carrie Tergin on Twitter: @CarrieTergin 

Interview #61: Spokane, WA Council Member Amber Waldref (with podcast)

This podcast interview is available on iTunesStitcherPlayer FM, and right here:

Amber Waldref and I had a very deep discussion about the regular public commenters (there are tons) at her meetings, an incident involving a presidential walk-out, and her approach to getting the audience on her side.

Q: How would you describe council President Ben Stuckart’s style of running your meetings?

A: It’s easy to criticize, but if you had to do it yourself–because I’ve had to–it is difficult. You have to have a strong constitution and you can’t be afraid of calling people out. I take a little bit softer approach than council President Stuckart does. I don’t know if that helps or hurts me.

Q: When you run the meetings, how do you handle it?

A: It’s all about preparation. Usually you’re given at least a couple days notice so you can get your head in order and research agenda items–make sure you understand where things might go astray and check in with council members to make sure no one’s going to throw in a crazy motion at the last minute.

Q: When you said you take a “softer” approach, that word, when you connote it with being a woman, it’s like, you’re a better listener, you’re more “motherly”–or whatever it conjures up. Is that what you meant?

A: I think it’s just the tone of your voice and the sincerity of your statements. If someone comes up and gives a comment, [say] “thank you” instead of giving a sarcastic, “NEXT!” They may be a difficult person to listen to. They may have something they’ve said a thousand times and you’ve heard it. But you just smile and in the tone of your voice, sincerely say, “thank you for your comment.”

Q: Mmhmm.

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Spokane, WA Council Member Amber Waldref

A: You still need to be firm. I think it’s how the tone of the meeting can be set by just making a joke at the beginning or making light of something–getting the crowd to chuckle and getting them on your side. Those are some tricks I use.

Q: What are we talking about here? Knock-knocks? Limericks?

A: I usually use self-deprecating humor. Or, “oh, since council President Stuckart is out, I’m going to be nice to all of you. Haha!”

Q: [Laughs] So, is what you’re talking about not so much “kindness” but “acting?”

A: No, I think it’s about a state of mind. It’s probably easier for me because I don’t have to chair [the meeting] every week. If you were president every week, it’s hard to have that approach. I think you’re at an advantage if you’re only doing it every three months. People maybe have a different perspective on you.

Q: It’s like a substitute teacher: you might think you could get away with things or you might wish you had that teacher all that time.

A: Yeah, I want to be the cool substitute teacher.

Q: [Laughs] One of these meetings you should just put on the Minions movie and forget about the agenda! Are things any different in the small conference room that your meetings are in now versus your old council chamber?

A: It’s a more intimate space. We’re on the same level as the people speaking to us. Which I appreciate. It creates a more casual atmosphere. I think that’s why people are speaking out of turn. There’s plusses and minuses.


Follow Council Member Amber Waldref on Twitter: @amberwaldref

Interview #60: Wichita, KS Mayor Jeff Longwell (with podcast)

This podcast interview is available on iTunesStitcherPlayer FM, and right here:

Known as the “Dry Wit of Wichita” (I made that up), Jeff Longwell can be ornery, humorous, and self-aware at council meetings. We had a fun chat about his 10 years on the council.

Q: At the May 9, 2017 council meeting, you were not actually there. Vice Mayor Janet Miller was running things. Here is how she started off:

Vice Mayor: For those of you who are wondering why I’m here and the mayor is not, his orneriness has finally caught up with him. He is home with kidney stones! He’s probably watching, so our thoughts are with you and I’ve told you not to be so ornery!

I’m not a medical doctor, but I DO believe orneriness IS the cause of kidney stones. Were you watching the meeting at home?

A: I was. I was in and out of taking pain medication. I was battling probably in the worst phases of my very first kidney stone.

Q: How much more pain did it cause you that she was bringing up your kidney stones on TV in front of the whole city?

A: [Laughs] Yeah, there’s not much you can hide as a public official! The nice thing is I received a lot of sympathy from people all over the city.

Q: I want to ask about the joint meeting between the Wichita city council and the Sedgwick County commission from June 27 of this year. You were negotiating a contract for ambulance services that the county provides. I don’t know if you’ve read The Art of the Deal, but in a negotiation, you are supposed to go in with your last acceptable alternative in mind–then threaten nuclear war with North Korea. What was your strategy?

A: [Laughs] I didn’t need a strategy to get them to deal. We held all of the cards! We had the option of signing the agreement or voiding the agreement and doing something on our own.

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Wichita, KS Mayor Jeff Longwell

Q: I noticed you cracking some jokes in the meeting. Do you use humor as a negotiating tactic?

A: I use humor sometimes to drive a point home without trying to make people defensive. My humor’s a little dry at times. It takes a while before you fully understand my humor.

Q: If you came out of a council meeting and couldn’t help a citizen or you voted in a way that made people mad, how long would that stick with you?

A: Oh, wow. We don’t have the luxury to dwell on votes. What I like to tell people: it’s great to have robust discussion. But once that vote’s been taken, everyone should act as if that vote was unanimous.

Q: Have you ever had second thoughts about anything that’s happened in a council meeting?

A: There’s some times where I’ve remained totally quiet and just let people talk and later regret, “why didn’t I say something?” Because what we often forget is what it looks like from the other end. If someone is making statements that aren’t necessarily true and we don’t counter that…oftentimes we say, “thank you. Okay, next speaker.” If we don’t counter those mistruths, at some point many in the community will go, “you didn’t say anything, so it must be true.”

Q: You’d err on the side of inserting yourself into the argument?

A: I think sometimes we have to.


Follow Mayor Jeff Longwell on Twitter: @jefflongwellict

Interview #59: Myrtle Beach, SC Councilman Randal Wallace (with podcast)

This podcast interview is available on iTunesStitcherPlayer FM, and right here:

Randal Wallace has been a councilman since 2001–and he’s running for a fifth term as we speak! Normally, I get livid when a city like Myrtle Beach does not video stream its meetings. But I calmed down when he told me he would like to see that happen. Plus, he shared a nice thing his mother does after he has a difficult council meeting.

Q: I went on the city’s website looking to watch the Myrtle Beach council meetings and I became kind of angry when I saw that you do NOT put your meeting videos online.

A: We’re televised and you can go to our public information officer and ask for a copy of the meeting. It’s a little old-school. We hired two new assistant public information folks. They’ve been putting the minutes online, so I think we’re moving toward the twenty-first century. We just got a new Facebook page and Twitter presence and Instagram. So that would be a very good next step, to live stream the meetings. I would certainly be supportive of it.

Q: You are running for reelection, as are two other council members and the mayor. If you came across in these meetings as the voice of reason, the consensus-builder, the guy who treats everyone well–I would think you’d want voters to know that. And if someone is behaving abominably, you’d want voters to know that too. Do you feel the same way?

A: Yeah. The seven members that are currently on council, we’ve gone out of our way to disagree agreeably. We’ve had the same upper management staff for, like, 29 years. So you’re seeing a lot of change happening now and we’re moving out of the status quo.

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Myrtle Beach, SC Councilman Randal Wallace

Q: Your meetings happen at 2 p.m. during the workday. Between that and the lack of streaming, it seems like Myrtle Beach is making it difficult to find out what’s happening in those meetings.

A: Well actually, when I was first elected, the televised meeting was at 7 o’clock on Tuesdays. We moved the 7 p.m. meeting to 2 o’clock. The majority of council–of which I was not one–felt like we were keeping staff there. It had been routine that we had meetings that ran sometimes till midnight, 1 o’clock in the morning, and it would make great television. But the staff was having to be there from 8:30 in the morning till we finished. Then they had to come back.

Q: Mmhmm.

A: I’m more of a night person. So I understood about people wanting to come later on–they might be a little freer. But I was in the minority.

Q: In 2013, I saw that you tweeted this:

Does your mom still do that?

A: She’s had a few distractions, but when I first was on [council], if I got entangled with one of the council members or someone came in really mad at me, as soon as we went off TV my phone would ring. It would be her: “don’t you let him talk to you like that!” So it was good to have a mom in your corner!

Q: That’s sweet of her!

A: Over the years she’s gotten a little thicker skin about it. [Laughs] She still can get a little feisty when she perceives I’m getting treated bad.


Follow Councilman Randal Wallace on Twitter: @randal_wallace