Interview #11: Asheville, NC Mayor Esther Manheimer

Watching the Asheville city council meeting last month, I noticed the particularly steady guidance of Mayor Esther Manheimer. What was her deal? How does a first-term mayor run such smooth meetings?

In this interview, Her Honor told me about gaining confidence, her fascination with tribal customs, and when she ejected a troublemaker.

Q: Before you were mayor, you were a regular council member. How are council meetings different now that you’re in charge?

A: You’re of more of a facilitator. You’re making sure everyone has their voice heard. You can’t just space out. If you’re a council member, you can choose to just not know any of that.

Q: When you were a council member, did you avoid knowing the rules?

A: No, no, no. I love all things Roberts Rules. Especially with my anthropology major as an undergrad–tribal customs.

Q: What’s the most well-run city council meeting you’ve seen besides, obviously, the ones you run?

A: As a lawyer, I have appeared before many county commissions and city council meetings. I like a well-run meeting where the chair keeps the questions focused. Sometimes you can watch it unfold in front of you and they’re veering off into territory that’s not even in front of them and the chair is not controlling that.

Q: When you were just a council member, how did the mayor run meetings compared to your style?

A: She did not corral the troops ahead of the meetings, so it was a little more chaotic. I try to make sure we’re prepared.

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Asheville, NC Mayor Esther Manheimer

Q: Your previous mayor was a city council member, then mayor. You were a city council member, now mayor. Do you ever look from side to side at a meeting and think, “which one of these people is coming for my job?”

A: Not DURING the meeting but…[laughs] I definitely wonder, are there other folks who want to become the next mayor of Asheville? And then I think, do I wanna run for mayor again?

Q: …

A: …

Q: …DO you wanna run for mayor again?

A: I don’t know. I have three young kids. Politician, mommy–plus I’m a full-time working lawyer.

Q: It’s hard to have it all. Speaking of the other council members, do they act differently in private than they do on camera?

A: Oh yeah. Very different. I have the newer council members that are learning more about getting their voice and saying their opinion loud and clear in public. That’s a process every newly-elected person has to go through. And it’s a little scary.

Q: It’s also scary during public comment when people are calling you liars and con artists. How do you decide when to say something and when to just sit there?

A: We have gotten to know who is going to be constantly disappointed with us no matter what. To respond every time almost elevates the comment. I don’t think when we’re being told we’re liars, to say, “oh, I’m not a liar” is helpful. I won’t respond in those situations. Now, if someone is providing incorrect information, I will clarify it. Because there might be three people watching and so–apparently you’re watching, too. So, four people.

Q: Darn right.

A: The first time I had to throw somebody out of the meeting, I had him removed because he was directing his comments at staff and not at us. He was staring at the staff and I warned him several times that’s not appropriate.


Follow Mayor Esther Manheimer on Twitter: @EstherManheimer

Month in Review: August 2016

During this Labor Day weekend, it’s a good time to remember all of the people who labor hard every week at city council meetings for hours and hours–or, sometimes, for 19 minutes. Catch up on where City Council Chronicles visited in the month of August.

P.S. If you didn’t see our appearance in last week’s Baltimore Sun, don’t worry–my intern spends 23 hours every day reading each newspaper in the country to see who mentions The Chronicles. And he finally found one!

#47: Victoria, TX 8/30/16

Nothing gets me in a good mood to watch a city council meeting faster than seeing seeing disclaimers like this:

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Boo yah! In and out in less time than a network sitcom! Mayor Paul Polasek, what’s the first item on your agenda?

“First item on our agenda is items from council,” the mayor announced from somewhere beneath his Tom Selleck mustaches. “Do you have anything you wanna discuss?”

“Mr. Mayor, if we can put on the agenda for next meeting to talk about recycling?” Councilmember Andrew Young suggested.

City Manager Charmelle Garrett smiled at the quizzical councilmember and spoke patiently. “You can even talk about it tonight. It doesn’t have to be specifically on the agenda.”

“I kind of thought that, but…” Young trailed off into a grimace, waiting for someone to pry the rest of the thought out of him.

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You can hide a lot of thoughts in Councilmember Young’s hybrid bathrobe/blazer.

“Unless,” the city manager tried to read his mind, “you want it for the public purpose?”

This was like pulling teeth. “Eh, give them an opportunity to come up here and speak…if they’d like,” the councilmember shrugged. Is this guy for real? To be clear: absolutely no one is stopping the good people of Victoria from talking about recycling at ANY council meeting.

Case in point–first public commenter of the evening, the school superintendent:

“I’m here this evening to speak regarding the benefits of the recycle program,” the shiny-domed super read from his book report. “Continuing with the current recycling program would cost Victoria households $2.92 per month.”

$2.92? Wow, that’s a huge bargain! Although this IS Texas, so everything seems huge. Even the bromances.

“We appreciate the work you do. We’re all very proud of y’all achievements,” the mayor beamed at the superintendent.

“We appreciate you very much, too,” the super boyishly grinned. I waited for one of them to say, “I wish I knew how to quit you!” but alas, no takers.

As if on a mission to prove Councilmember Young’s separate-meeting theory wrong, the next commenter was a tall glass of water who wanted to talk about–

“First off, I’d like to echo Dr. Jackson’s comments on the recycling program. I think it’s a small amount for us to continue. Me? The $3 extra a month is no problem.”

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“Hell, I’d give ya $4.”

Closing in on minute 14, the public works director had a brief presentation. “I’ve got some slides with some marked up changes  So this here is the planned project sheet:

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Oh, wow…that’s…hard to read.

“The projects that we have recommended removing, we’ve stricken the Nursery Drive project–”

Mayor Polasek jumped in. “When you say ‘stricken,’ we’re not cancelling these. We’re not NEVER gonna go back and do Nursery Drive. There’s some people out there that would kill us if we didn’t!”

Being Texas, I believe it! Annnnnnddd minute 19–fin!

Final thoughts: I give 10 out of 10 stars to that chemistry between the mayor and the superintendent. Encore!

#46: Orlando, FL 8/29/16

From the home of Disney World comes a city council meeting so magical, so enchanting that it has its own glorious video intro:

“Ladies and gentlemen,” boomed the voiceover, “please welcome our mayor, Buddy Dyer!”

The stock footage abruptly faded to the council chambers, where one sole attendee applauded on cue.

“Whoever had that one clap, I appreciate that,” the mayor lightheartedly quipped as the room roared with laughter.

“Welcome to the January 29, 2016 meeting of the Orlando City Council,” announced His Honor, his brains apparently scrambled from too many rides on Splash Mountain. “We give our commissioners the opportunity to update you on items from their commission district.”

But by the time Commissioner Samuel Ings finished his slideshow of the Sixth Annual Red Tie Celebrity Golf Extravaganza, the mayor had a mea culpa:

“The city clerk let me know that when I called the meeting to order, I said it was the January…or December?”

“January,” the clerk corrected–again.

“Some month other than August,” Mayor Dyer admitted to chuckles. “Hopefully most of you are aware that it is August.”

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“If you’re not aware that it’s August in Orlando, look at a thermometer.”

If you’re having trouble forgiving the mayor for his brain fart, Commissioner Robert Stuart had some words for you.

“Back in April we were listed as the second or third most compassionate city in the country,” he said, introducing his resolution to make Orlando an official “compassionate city”–which is like a regular city, except Commissioner Stuart will kiss your boo-boo, I guess.

The mayor glanced sideways. “Amy, our city clerk, was commenting to me that she didn’t think she was getting enough TV time. So I thought I would let her read the resolution.”

Without missing a beat, she retorted, “You just know I can do it faster than you.” Ladies and germs, the Mayor and Clerk Variety Hour will be here all night!

But not so fast: on deck was a new fee to expand Orlando’s non-cartoon-themed parks. “We’re proposing to collect in three zones,” explained a bespectacled city staffer. “The funds raised in each of those three zones must be utilized in those three zones.”

That didn’t wash with Commissioner Regina Hill, whose zone had lots of low-income housing that wouldn’t pay.

“There’s gonna be no monies generated in that area for improvements in my parks!” she exclaimed, whipping off her glasses. “Especially Lake Lorna Doone, which has needed $4 million!”

The parks director raced to the mic. “Lake Lorna Doone is in the north zone. So all of the revenues generated in the north zone have to be spent in the north zone–”

“But the new residential that will be built…will NOT generate fees,” fired back Hill exasperatedly.

“In the north district, I think the ten-year revenue was about $6 million,” the staffer tried to assuage her.

Hill was apoplectic. “I gotta wait ten years?!”

“Well…over ten years. Yeah,” the staffer meekly responded.

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Commissioner Hill is in full stink-eye mode

At this point, the city attorney stepped into the fracas.

“The reason Lake Lorna Doone was not included in the definition of a regional park is because of its size,” he explained.

“It’s a ‘regional park’ to those that live in that area!” the commissioner mic-dropped.

Final thoughts: Yikes. Looks like a few people didn’t get the message that Orlando is a compassionate city now. I give 8 out of 10 stars to Commissioner Hill. Fight on!

#45: Harrison, AR 8/25/16

Looking like a tough-as-nails judge and sounding every bit like the cattle rancher he is, Harrison Mayor Dan Sherrell jabbed his pen into his notes.

“I had a request to move somebody up from the agenda. I’m gonna put Mr. Matt Bell on there, but if he’s up there too long–” the mayor brandished a hefty wooden gavel and gave a sinister smirk–“mallet comes down in my hand.”

Watch your fingers and toes. His Honor runs a tight, highly punitive ship.

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“I will throw it. I never miss.”

“I approach the council to discuss a variance we’re seeking for the Ride the Ozarks Rally,” Bell beseeched the village elders, “so we can set up a designated area to provide receptacles for the smokers. We are trying to keep our park clean.”

But Councilman Brian Herring didn’t care for this un-American segregation of nicotine. “I’ve heard from several citizens and only one has been for it. I’m for the motorcycle rally but I’m not for the variance.” He shook his head. “So…that’s it.”

Mayor Sherrell leaned forward. “All in favor–”

“I want a roll call,” snapped Councilman Herring. He got it–and lost 6-2.

“Okay,” the mayor clucked with a twinkle in his eye. “I will open it to the floor. Yes sir, Mr. Johnson?”

A balding, red-faced man in the front row stood up. He clutched a sheaf of papers in his left hand.

“Earlier this summer, I was surprised to see a coyote walking down the street I live on. As the summer went on, I saw more coyotes during the daylight hours. I’m afraid to leave my dogs in my fenced-in backyard!”

He looked dead-on at the man in charge. “Mr. Mayor, you said I should talk with my neighbors to see if there is a problem. Well, I have spoken with 103 of my closest and dearest neighbors.” The council guffawed.

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Hmmm, methinks this might be a future city council candidate.

“Most of these people have seen coyotes. When I googled ‘coyote attacks on humans,’ one of the first things is a nice 23-page article.” He yanked it out from his packet and passed it along the dais.

“What has been done to remove coyotes out of this neighborhood?”

The mayor pounced like a mongoose on a chicken’s neck.

“I’ll tell you EXACTLY what’s been done. Animal Control is setting cage traps out there. We’re catching an abundance of skunk and groundhogs and possums.”

Half of the room snickered. The mayor stared menacingly at his challenger, gripping the 23-page article. “Since you’re good with all this stuff, if YOU google how to catch ’em…”

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“I’ve never wanted to throw my gavel so badly.”

He calmed himself and continued. “We have one man that’s willing maybe to trap. He has a regular job, but he said he’ll be willing to do it. We will have to be very, very careful about doing this.”

What “regular job” does this coyote-trapper have? Snake wrangler? Bear tranquilizer? Not many guys sit at a desk all day and moonlight as a wildlife vigilante.

This is exactly what made Councilman Mitch Magness nervous. “Would any of the public…like a child in the area, be-”

“That’s why I’m saying, we’re gonna have to be very careful,” Mayor Sherrell retorted ominously, folding his hands on the desk. Then he leaned back and broke into a gaping smile.

“I’m familiar with coyotes, believe it or not. But how I’d take care of ’em is not probably the way you’ll take care of them.”

#43: Laconia, NH 8/22/16

It took a real team effort to carry the Laconia city council meeting across the finish line.

“Time to get going with the city council,” Mayor Pro Tem Armand Bolduc quietly sighed. “So I’m opening up the meeting–”

“Move that a little closer to you,” whispered Councilor Henry Lipman, edging the microphone toward Bolduc.

“Citizen comments?” the mayor pro tem peered out from behind a sprawling potted plant unconquered by hedge trimmers. “I don’t see anybody moving back there, so–”

“That’s just so she can hear you,” Councilor Brenda Baer interrupted as she planted someone’s pocket recorder beside Bolduc’s notes.

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Laconia city council (above) with mayor Marvin the Ficus

Okay, we cool? Can everyone turn up their hearing aid and listen to the busy, busy agenda?

“Interviews…we don’t have any. Communications…we don’t have any,” the mayor pro tem muttered as he slowly moved his finger down the checklist. The seconds ticked by. The fan whirred overhead. Finally, something to talk about:

“With no further ado, I’ll open the public hearing at 7:02,” Bolduc craned his head toward the clock.

“This is on the two solar powered benches?” asked the city manager.

“That’s right,” the mayor pro tem responded. “Free to the city, which we don’t get too often.” He stared at the audience. The audience stared at him. “Anybody have anything to say about it? If not, I’ll close the public hearing at, what…7:03?”

I’m sensing a pattern here. Luckily, one of the councilors had some business.

“I’d like to schedule a meeting to look at the lighting project that we’ve talked about,” said Councilor Lipman. “Replacing the…uh–”

“Street lights?” Bolduc bailed him out.

“Street lights,” Lipman acknowledged, “with…what’s the technical name?”

“LEDs,” tag-teamed Councilor Baer.

“LEDs, thank you.” Whew, this is like defusing a bomb.

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The ESP is strong in this group.

Suddenly, the director of recreation and facilities tossed a wrench into the gears.

“With high pedestrian traffic and a focus on the aesthetic value of the area, the advisory board is recommending stamped, colored, concrete crosswalks” on Lakeside Avenue.

Once again, the council absorbed this news through their collective digestive system.

“The colored concrete crosswalks, we’re gonna spend $60,000 to color what’s already there?” Councilor Baer asked.

“It’s like a brick, but not painted onto the asphalt,” the mayor pro tem attempted to explain.

“It’s a slab,” further clarified Councilor Robert Hamel.

Slabby painted concrete. Got it.

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Would you trust this man with your concrete slabs? I would.

“What kind of timeline do you have? When do you need these?” Councilor Ava Doyle wondered.

“They’re anxious to have information on what we’re gonna do–” the director started, before Councilor Hamel slammed his fist on the table.

“It doesn’t matter! It’s not etched in stone that we have to do it.” (Uh, I think it’s actually painted in concrete.) “WE decide whether we do it or not.”

The council agreed unanimously to get some prices. Also, to take those free solar-powered benches from earlier. As the mayor pro tem adjourned, he noticed the pocket recorder in front of him.

“How do you control this thing?!” he exclaimed, pushing it off to Councilor Baer.

Final thoughts: This was a toughie, but I give 10 out of 10 stars to that plant for being such a dedicated public servant.

Interview #10: Hampton, VA City Council Clerk Katherine Glass

Hampton’s city council clerk had some FUN stories, so let’s get to it! Katherine Glass told me about how to get the key to the city and the time she almost clotheslined President Obama.

Q: You’ve got a city council meeting in 48 hours–what was today like for you?

A: The mayor popped in and saw a group that does youth sports. He suggested that they come to a council meeting, but we already have three groups coming to be recognized. And two more got added. So I’ve got to figure out how we accommodate five groups and make everybody feel welcome, but we still get the business of the city done.

Q: Yeah, I don’t envy you.

A: My workflow is one week I’m getting ready for a meeting–or I’m having a meeting. We’re highly automated. I think Hampton was the second city in the country to go to iPad technology for meetings.

Q: You’re a trendsetter!

A: It came from [former] Mayor Molly Ward. She worked for the Obama administration for a while. I got to go and have lunch at the White House. Like, in the West Wing dining room! Very, very cool.

Q: Did you meet the president?

A: I wouldn’t say MEET him…we almost collided with him.

Q: You gotta tell me what happened.

A: I had just asked Molly, “do you pass Obama in the hall?” She goes, “not really.” I swear to you, not five minutes later, Molly was leading the way, [former city attorney] Cynthia [Hudson] was behind me, and I see all these men in black. And by the time I look back, Cynthia is at the intersection and he [Obama] just about runs into her.

Q: Oh, no.

A: And he says, “Hello!” She goes “Hello!” I was like, “that’s the flipping President of the United States! I could reach out and touch him!”

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Hampton, VA city council clerk Katherine Glass

Q: When you look at this city council, do you see any future White House officials? Congresspeople? A president?

A: Not in this group. I think they’re serving out of a love to the city. You’ve got two retirees…Teresa Schmidt is actually a preschool administrator…Billy Hobbs runs an automotive dealership. Everybody knows Billy. He’s just your average guy.

Q: So how do you describe your job?

A: Departments compile their information. They get it to me. I make sure it looks right and I put it in a packet. The packet goes out to council on Friday, so they have a good five days to review everything. My job while I’m at the meeting is to record their votes. I make sure the mayor signs all the new laws. I’m the funnel.

Q: “The funnel,” nice.

A: It’s an interesting job. You get calls from weird reporters that are like, “hey, I’m gonna watch your meeting.”

Q: Ugh, I hate those people.

A : Have you ever heard of Mark Malkoff?

Q: Nope.

A: He called with a bizarre request. He asked me, “what do you have to do to get the key to the city?” I’m like, I don’t know that we really have a key to the city! His thing was to do a road trip across the country and see how many keys to the city he could collect.

Q: Katherine. How does City Council Chronicles get a key to the city?

A: Something terribly creative.

Q: What about…I review your city council meeting and you mention City Council Chronicles DURING the meeting?

A: I can ask the mayor…I’ll see if Donnie can do that in his mayor’s comments.

Q: THANK YOU SO MUCH.

Shout-out #2: Hampton, VA

Way back in July, the mayor of London, Ohio mentioned City Council Chronicles at an actual city council meeting, calling it “pretty interesting.” That was one of the proudest moments in my life as a journalist–second only to the moment when I started calling myself a journalist.

I then named London a “Friend of the Chronicles” and encouraged everyone to visit such attractions as Los Mariachis restaurant and the Rib and Jazz Fest.

Well, imagine my surprise when, during the final 30 seconds of last week’s Hampton, Virginia city council meeting, I watched Mayor Donnie Tuck say this:

Mayor: There’s one last mention I’d like to make–and I apologize for missing this earlier–and that is of a young man who visited Hampton earlier this week. His name is Michael Karlik of the councilchronicles.com. And he was visiting Hampton and learning more about our city council meeting’s work–how they work. And I understand he’s watching us online tonight during our live stream and so welcome, Michael.

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Well, knock me down with a dandelion! Out of ALL of the websites out there dedicated to reviewing city council meetings, the mayor chose to mention ours!

I wish I had something to give His Honor in return. Unfortunately, all of my gold medals are tied down in Rio, so what I have left in the warehouse is this priceless mug:

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With this shout-out, I am officially naming Hampton, Virginia a “Friend of the Chronicles,” which gives them the right to take the lunch money of any smaller, nerdier city. Also, I would encourage readers that the next time you visit Hampton, find Mayor Tuck and buy him a pint at the local St. George Brewing Company. And after you get nice and buzzed on Imperial Stout, remember to stand up on a bar stool and scream at the top of your lungs, “YOU’VE BEEN CHRONICLED!”

P.S. Check back on Monday to see how this shout-out came to be!

Behind the Cameras: District of Columbia Council

Today, City Council Chronicles unveils an exciting new feature: behind-the-scenes tours of where the magic happens!

First stop: the District of Columbia. A.K.A. Washington, D.C. A.K.A. The Great Bambino.

My tour guides to Room 500 in the John A. Wilson Building were Josh Gibson and Jamaine Taylor, the lucky ducks who attend every council meeting because they work for the council secretary’s office. And speaking of Room 500…

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Here’s the view from the throne. That table in the middle is where the general counsel, budget office, and council secretary sit. The chairman calls on each of them to give a thumbs up on bills before the council approves them. (If they give a thumbs down, the chairman pulls the special “trap door” lever for their chair.)

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Feast your eyes on the TAIDEN®. Enhance!

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Like something out of “Star Trek,” the TAIDEN® is for turning on mics, browsing the Internet, looking at council materials, as well as some unexpected features. See that text messaging icon? The council members can actually text each other at the dais. (Jamaine and Josh had no comment about whether the text messages were always work-related.) They can also text staff members sitting in the room.

The VOD icon lets them watch what’s going on in the three other hearing rooms–or, in theory, watch themselves on camera here. So if they want to run downstairs to question a witness, they monitor the video feed from their seat. It’s a weird vortex where the D.C. council watchees become the D.C. council watchers.

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This is a wider view that shows the long dais. Earlier this year, Google put a Street View camera inside the building, so you can actually look at the whole council room yourself. I told my tour guides that of all the city councils I have seen, the D.C. council has probably the second-nicest chamber, after Baltimore. “Don’t ever say that,” Jamaine warned.

I asked if I could touch the gavel. Josh said go for it.

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Here’s an odd thing: the microphones are controlled at this desk here by the council. But the CAMERAS are controlled by the MAYOR’S office. So in theory, she could pick a fight with the council by shutting off their cameras, right? “It’s like us and Russia. It’s mutually assured destruction” contradicted Josh. I’ll take that to mean “unlikely but possible.”

I asked my guides if they thought council members behaved differently on camera. “I don’t think so,” Josh said. They still joke and argue when they know people are watching. And of course, they all have cell phones to pull out absent-mindedly. “It’s not like, ‘oh, we’re on camera. Let’s act like we’re in church.'”

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This is the chairman’s conference room, where the council has a meeting-before-the-meeting. They try to get consensus on things before going in front of the cameras.

Naturally, I asked what was the most absurd thing they saw happen at the council. Jamaine mentioned the time anti-Wal-Mart protesters threw ping-pong balls with the company’s smiley face at the council members.

Josh told me that during one meeting, activists crawled out onto the ledge of the building–five floors up. “Basically they were in a place where they couldn’t be removed,” he said. This forced the city to put up the high glass barrier at the end. Not that I would ever protest a council meeting, but I’d definitely use the ping-pong method WAY before I tried suicide-by-ledge.

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Stay tuned for more council tours!