Interview #72: Hamilton, ON Councilor Matthew Green (with podcast)

This podcast interview is available on iTunesStitcherPlayer FM, and right here:

Even though he’s only in his first term, Matthew Green has very sophisticated views on the mechanics of city council meetings. We explore his strong pro-video streaming beliefs and the plague of long-windedness.

Q: You sometimes Facebook Live stream your speeches from the dais. You talk a fair amount at council meetings, so how do you decide what moments are worthy of Facebook Live?

A: When I started, the old-school model was councilors would give inside information to mainstream media in exchange for favorable coverage. I found that in not doing that, my positions at council were miscommunicated or misrepresented. I remember getting upset about it. I had a media expert, she said to me, “don’t get mad at the media. Become the media.”

Q: Hmm.

A: Facebook is a hyper local medium and so I choose Facebook to communicate to my residents.

Q: Have you ever watched a Hamilton council meeting online through the city’s website?

A: It is horrible.

Q: Right?!

A: It is terrible. An incident happened in council chambers and I wanted to open an investigation. In doing so, I looked at our live stream and realized our live stream did not cover major sections of the whole chamber. So I had to [freedom of information request] my own city to get the security footage to provide me with the incident I believed I saw. We’re very fortunate [to have] an independent journalist. He runs a live stream called “The Public Record.”

Q: Yeah.

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Hamilton, ON Councilor Matthew Green

A: He has built a reputation for himself in capturing the circus that is often city hall: the inappropriate comments, the workplace toxicity, or some of the decorum issues. He creates a prism in that people are aware that he’s there and sometimes, I think, it raises the decorum and the level of discourse because they know they’re being recorded. When there’s no media present, we sometimes say the zaniest things.

Q: It’s curious you mention decorum because on everything I’ve seen, the Hamilton city council behaves relatively well. Again, maybe it’s because he’s there recording, but what are some of the issues you’re referencing?

A: One of the governance challenges we have, in my opinion, is that we don’t have a strong chair role. We rotate the chair, which allows councilors from month to month to use that position as a bully pulpit. It provides a situation where chairs will allow councilors to speak at length or speak in very harsh and personal terms to staff, which should be shut down.

Q: Are you ever worried when you become the chair that people will have similar reservations about the job you’re doing?

A: I’m actually comfortable chairing meetings. We’re not THAT bad. It’s really a conversation around time. We’ll have four or five of us who monopolize all of the time. In the technology of our microphones, they’re supposed to shut down after five minutes.

Q: Mmmhmm.

A: The idea is that if I’m the chair, I don’t want to shut you down at five minutes. So I let you just go! I do that with the understanding that sooner or later you’re going to be the chair and I’m going to have an issue that I want to go on. It’s a bit of nudge-nudge, wink-wink that I think is problematic. But we’re all guilty of it.


Follow Councilor Matthew Green on Twitter: @MGreenWard3 

Special Feature! Best of “Best Thing, Worst Thing”

This past year, I had an AMAZING experience. I visited 12 cities and towns across North America for the “Best Thing, Worst Thing” project. The idea was simple: see as much of the city as I could, talk to as many people as I could, and ask them all the same two questions.

What is the best thing about this place?

What is the worst thing about this place?

Answering those questions can be surprisingly difficult, but it was important for me to hear about individuals’ values and experiences with their communities. I learned that a small city in conservative western Kansas thinks of itself as “progressive.” I learned that diversity in Toronto is much heralded, but also has a dark side. And I was present for a medical emergency in the desert outside Las Cruces, New Mexico.

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Butter tart bake-off in Toronto, ON

The goal was to find out what cities are doing well to make their communities livable for residents. Then, to find out what people want that their cities aren’t providing now.

You can listen to all 12 episodes on the project page. And this week, I bring you the highlights in a special audio episode about the best of the “Best Thing, Worst Thing.” This “best of” is available on iTunesStitcherPlayer FM and right here:

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Robotics camp in Pittsburgh, PA

If you liked what you heard, please give the podcast a five-star rating on iTunes and like our Facebook page. There are other big projects in the works, so keep checking back!

Month in Review: September 2017

We had a smörgåsbord of “firsts” in September: the first time we saw a husband bring his wife roses at a council meeting. Our first podcast interview with a knight (even though she claims she’s not a knight). And our first “Best Thing, Worst Thing” story that profiles a non-American city.

And hey! We finally marked our territory in one of the three states that City Council Chronicles had not visited: Montana. Now, it’s only Rhode Island and New Mexico that need to get with the program. Check out which states we did profile with our September Month in Review.

And if you haven’t seen the first country music video we’ve encountered that everybody is talking about (well, everybody who watches the Fayetteville, North Carolina city council meetings, that is), plug in your headphones and jam out here:

Interview #66: Ottawa, ON Councilor Michael Qaqish (with podcast)

This podcast interview is available on iTunesStitcherPlayer FM, and right here:

Michael Qaqish is in his first term on the Ottawa city council and we had a lot to talk about: his appearances on the “Man Panel” and “Fun Friday,” but also his thoughts on bilingualism, distractions, and protesters in the council chamber.

Q: Do you know when you are on camera in the meetings and think about how to come across best on TV?

A: Yeah, it’s funny because I sit on the left side of the table. The camera is usually in my left corner so I never get picked up. I don’t get much on the camera, but we’re all sort of aware. I’ve also had photos snapped of me at committee or council where I didn’t realize they were, so sometimes we’re not necessarily staring at the media.

Q: In the U.S. there are certainly politicians who are obsessed with their image, watching hours of cable news while sitting in the White House (not naming names). Do you ever go back and look at council meeting videos or media coverage of yourself?

A: I want to learn from what I see: am I doing it right? Do I look okay? Do I speak fast, slow? So whenever I do an interview I try to catch it and improve. Do I watch council videos? No, I don’t! [Laughs]

Q: What behavior do you sometimes see in council meetings that grinds your gears?

A: One of the things I don’t like is when people around the table or in the audience start talking and–especially when somebody says something and they don’t agree with it–they start, “ugh!” or making noises and starting to have side conversations. Whenever I have an opportunity to raise it with a chair of a committee or someone else, I do take the opportunity to raise that.

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Ottawa, ON Councilor Michael Qaqish

Q: I noticed something that disturbed me: your councilors sometimes speak in English one minute and then in French the next. Please explain to me–IN FRENCH–why you guys can’t pick a language!

A: [Laughs] Well, my French is not as advanced as some of my other colleagues. We have a couple of Franco-Ontario colleagues. I was taking French classes and I took a break in the summer. Bilingualism is part of our culture.

Q: Do you think the councilors who switch to French know they’re doing that? Does it serve a purpose?

A: Some of the councilors are French. Councilor [Mathieu] Fleury has a lot of [constituents] whose first language would be French. For some of them it’s a personal thing because they want to maintain the langauge. But for some of them it’s to let their residents know–who are predominantly French–that they are asking questions in French as well.

Q: In the meeting of April 13, 2016, there was a lengthy discussion about how to regulate Uber. But one angry taxi driver stood up and yelled at you all for nearly two minutes. Do you guys have security there?

A: We do have security. Those situations are always tricky because on the one hand, you don’t want to create a scene. But give them a couple of minutes to vent and it’s done. He wanted to get something off his chest and he did. I think it’s okay for people to vent. We didn’t need security–the people around him were telling him to calm down.


Follow Councilor Michael Qaqish on Twitter: @QaqishPolitico

Special Feature! “Best Thing, Worst Thing”

HUGE NEWS: this is our first international episode of the “Best Thing, Worst Thing” project! And the Canadians I talked to could not have been nicer: you’ll hear from senior citizens playing lawn bowling in the suburbs. You’ll sit on the sidewalk as a blues guitarist serenades us. And most climactic of all, you’ll observe a butter tart bake-off at a fancy hotel, listening to judges and pastry chefs alike. (I’ve been told that this is a HIGHLY Canadian thing to do.)

If you’ve never heard of the project before, check out the page here. When you are mentally prepared to discover who won the Great Canadian Butter Tart Battle, click to the City Council Chronicles podcast to download the latest episode. Or you can play it below.

Episode 11: Toronto, Ontario

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Toronto is the most populous city in Canada and one of the most multicultural places in the world. It was amalgamated in 1998 from several smaller cities and is crisscrossed by streetcars and subways–although those are often a target of Torontonians’ frustrations. We will learn about lawn bowling from a senior citizens’ league, sample the merchandise in a sex shop, and experience a play-by-play of the Great Canadian Butter Tart Battle. Along the way, we will hear from an immigrant, a city councilor, pastry chefs, a musician, and an educator.

Interview #35: Thames Centre, ON Councilor Kelly Elliott (with podcast)

This podcast interview is available on iTunesStitcherPlayer FM and right here:

This is exciting: Kelly Elliott is the first Canadian councilor on the podcast! You probably know her as the co-founder of “I Love Thorndale” and a player in the “Girls With Balls” hockey league. But did you know she was embroiled in a dust-up over so-called illegal council meetings?! (Also, Thames Centre council meetings need more viewers, stat!)

Q: There’s something we’ve gotta talk about: Thames Centre is a municipality. Here in the U.S., “municipality” usually means city or town. In a few states, they’ve got boroughs or townships, but those states are weird and frankly they should be kicked out of this country. What is the “Municipality of Thames Centre?”

A: The municipality was actually two townships that amalgamated in 2001. Our municipality is mostly rural areas. We have two villages and a handful of little hamlets.

Q: What would it take for you to become a city? 

A: I don’t know what the full step is!

Q: Well, I called up my boys at the Ministry of Municipal Affairs for Ontario. It turns out, municipalities can decide what to call themselves. If you wanted to start being the “City of Thames Centre,” you just have to change your stationery and business cards!

A: We’re nice rural country folk. We don’t want to be known as “city!”

Q: I noticed that the mayor wears a very ornate necklace. What is that thing and what kind of powers does it give him?

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The mayoral necklace

A: It doesn’t give him much more powers. The mayor has exactly the same weight of vote as anyone else on council. He just leads the meeting and keeps everyone in line.

Q: In October 2016, the deputy mayor said that some councilors were holding “illegal meetings.” Apparently, one day after a council meeting, Councilor Alison Warwick, Councilor Jennifer Coghlin, and you were sitting in the chamber talking about your son who was in the hospital for a head injury. Is that where this misunderstanding came from?

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Thames Centre, ON Councilor Kelly Elliott

A: That’s right. Having three of us together is quorum. So without a clerk, that would make it an illegal meeting IF we were discussing or furthering the business of the municipality. Of course, we weren’t doing that. But the deputy mayor had thought we were possibly discussing municipal issues.

Q: Did he come over and ask what you were talking about?

A: Probably a great thing would’ve been to come chat with us and he would’ve seen what we were discussing! But we just had a meeting on Monday–everyone was getting along.

Q: Do people show up at the council meetings to give you a hard time?

A: I wish we had more people like that! Our gallery is pretty bare for the majority of meetings. Not many people come just to watch us.

Q: So you would be okay with people showing up to criticize you because that means at least they’re showing up?

A: At least they’re coming, at least they’re caring what we’re talking about. When we see empty galleries, it makes you feel like you’re not doing anything important.

Q: Well, this is Canada, so you’re not doing anything important–

A: Oh, that’s rough.

Q: I’m kidding! I might need to be a refugee there in a couple of months….


Follow Councilor Kelly Elliott on Twitter: @kellyelliottmcm

10 Toronto City Council Facts to Impress Your Friends and Potential Mates

It was an electrifying week to embark on our first international city council review! Less electrified was my accountant, who has since advised me to “never, ever fly First Class to Canada again, you moron.”

Anyhow, there was waaaaay too much cool stuff about the Toronto city council to mention. So I’ll mention it all here in the form of a handy list.

1. They start very patriotically.

In the U.S., council meetings usually kick off with the Pledge of Allegiance and occasionally a prayer. In Toronto, a choir sings the Canadian national anthem on top of a sweeping video montage. Come on, America, where’s our inspirational stock footage?!

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2. The mayor’s there!

In big cities, it’s unusual for the mayor to be in the room with the council. It’s even more unusual for the mayor to vote on the council. But in Toronto, the mayor is basically the 45th councilor.

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3. HUGE. NAME. PLACARDS.

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4. They don’t look at each other.

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Here’s an odd thing to watch: when councilors are asking questions to city staff, SOMETIMES they make eye contact like normal human beings. But usually, councilors don’t bother turning to look!

“There’s very few councilors who don’t know exactly where their camera is,” Councilor Shelley Carroll told me. “You pretty much get your media training on the job pretty fast.”

5. They can’t talk directly to people.

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“Hey, Michael, what do you mean by that?” you might ask.

And if I were a Toronto city councilor, I would respond, “Through the speaker, they talk to each other by saying ‘through the speaker.'”

Explained Carroll: “You’re not supposed to take somebody on. Canadian cities try to treat themselves like they’re a House of Commons.” Yes, we wouldn’t want councilors to confront each other…any more than they usually do (see below).

6. They vote DING DING while a chime DING DING rings.

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When councilors vote with their machines, they hear a steady pulsating chime–imagine an autotuned version of a garbage truck’s back-up beeper. It’s kind of hypnotic. I wonder if anyone has dozed off while voting.

 7. A lot of people ACTUALLY watch.

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8. You don’t get to talk forever.

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Councilors have a time limit on asking questions. The speaker butts in when they are done to say, “that was your last question.” And then she cuts their mic! Given how Toronto’s council meetings often stretch into double-digit hours, you better believe time limits are necessary. But I have yet to see another council that plays stopwatch cop like this.

9. They are very polite.

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Of course they’re polite–this is Canada! There were so many “sorrys” that I lost count. Like in this exchange between Councilor Josh Colle and the deputy city manager:

Colle:  What has been the increase in property taxes collected?

DCM: $303 million, I believe.

Colle: Sorry, that’s TTC fares.

DCM: No, sorry, that’s property taxes.

Colle: You might have it the other way around?

DCM: Sorry.

On the other hand,

10. They openly bicker.

The council has a “bylaw,” which members invoke if they think someone is behaving poorly–for example, by insulting the staff. Councilors can also challenge Speaker Frances Nunziata on her rulings. In return, the speaker sometimes snaps at them about wasting time and keeping the noise level down. During the Rob Ford shenanigans, antics were even worse:

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